FAQs

General information

  • Zyler is an innovative virtual clothing try-on solution developed by Anthropics Technology. It transforms the online shopping experience by allowing customers to virtually try on clothing on retailers' websites. Zyler seamlessly integrates with retailers' websites, enabling customers to visualize themselves in various clothing designs. It requires no specialist onboarding, making it a hassle-free solution for both retailers and customers.

  • If a customer wants to virtually try on a product, they can simply click on the 'try it on' option. This will prompt them to enter their clothing size and adjust body size sliders as needed. After adding an image of themselves, the system will generate a final image displaying the shopper virtually wearing the selected product.

  • Zyler stands out as the only solution that allows users to upload their own image. It accurately represents all the key features necessary for trying out clothes such as:

    Accurate rendering of sheer fabrics.

    Accurate hemline positioning depending on the height of the user.

    Accurate rendering of different bra cup sizes.  

    It offers a user-friendly interface and seamless integration.


  • The data retention threshold for users is 36 months. After that time, any personally identifiable information is cleared in the database.

  • Zyler prioritises customers' privacy and security by ensuring that any personal data is handled with care and in compliance with GDPR.

    Customers can clear their data at any time, and no account creation is required for use.

    Data is stored temporarily via cookies on the customer's device and is automatically deleted after 36 months.

    Zyler does not share or misuse customer data, maintaining a high standard of privacy and security throughout the virtual try-on experience.

How to use Zyler

  • Using Zyler is easy! Simply visit a retailer's website that has integrated Zyler, browse the available clothing items, and click on the ‘Try it on’ button to see how the clothes look on you.

  • No, Zyler does not require users to create an account. It is designed to be user-friendly and accessible without the need for additional steps.

  • Yes, Zyler is compatible with various devices, including desktops, laptops, tablets, and smartphones. Ensure your device has a camera for the best virtual try-on experience.


E-commerce integration

  • Retailers can easily add Zyler to their websites by following the integration guidelines provided by Anthropics Technology. The process is designed to be seamless, requiring minimal effort on the part of the retailer.

  • For information on pricing and integration, please contact our sales team at sales@zyler.com. They will provide detailed information based on your specific requirements.

  • Yes, Zyler is designed to work with a wide variety of clothing designs and styles. Retailers can showcase their entire range, and customers can virtually try on different outfits. Please consult our image guidelines in the Zyler Knowledge Base.


Product image processing

  • It’s very easy for us to process images using a retailer's live product feed, please refer to the Zyler Knowledge Base for more info. Please reach out to sales@zyler.com and we provide detailed information on how we process product images.

  • For best and most realistic results, please refer to our image guidelines in the Zyler Knowledge Base. There are certain poses and situations where the images are not able to be processed from our side.

Technical Support

  • If you have questions about how to get integrated with Zyler, please visit the Zyler Knowledge Base. Alternatively, you can contact the team at sales@zyler.com.

  • Zyler utilises cookies to temporarily store session-related data, such as clothing selections and virtual try-on images. This information is stored locally on your device and can be removed at any point by clearing your browser's cookies.

Miscellaneous

  • Yes, Zyler is available for international use. Retailers and customers from around the world can benefit from the innovative virtual clothing try-on experience.

  • We currently support children’s clothing with model try-on only. You cannot upload your own photo to try on children's clothes.

  • We are able to process product images for handbags and scarves but we don’t support jewellery or hats. Accessories are accurately scaled: for example handbags appear smaller when worn on by a tall user.

Get in touch

Contact Us

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